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Latest Workmate articles in AI Agents.
Latest in AI Agents
41 articles
OpenAI's Math Day Shows the Real Bottleneck for AI Agents: Checking the Work
OpenAI handed an unreleased model about 4,000 open problems and published 722 math papers. The hard part now is verifying them, and enterprise teams deploying AI agents are hitting the same wall.
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OpenAI's Dots Just Validated the AI-Agent-as-Colleague Model. The Enterprise Build Is Still the Hard Part
OpenAI's new always-on "dots" agents prove the industry has settled on AI agents as colleagues, not chatbots. What's unsolved is exactly the enterprise-grade governance and integration work custom AI agent builders do by default.
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Why One AI Agent Isn't Enough: The Case for Multi-Agent Systems
Anthropic says multi-agent systems beat single agents by 90%. Cognition says don't build them at all. Here's how to reconcile two of AI's best engineering teams.
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Agentic Commerce Has Arrived: What It Means When AI Agents Start Shopping and Paying
Visa, Mastercard, and Google are racing to let AI agents shop and pay on your behalf. Adobe's traffic data and Mastercard's own 2030 forecast show it's moving from concept to real transactions, fast.
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The AI Model Horse Race: Why Every Lab Keeps Leapfrogging Each Other
OpenAI, Anthropic, Google, and xAI have each claimed the top spot on frontier benchmarks within months of each other in 2026. Every leader gets passed within a quarter — which is exactly why staying model-agnostic beats betting on any single lab.
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The AI Customer Service Trust Gap: What 2026 Data Says Customers Actually Want
AI agent adoption in customer service jumped 1.7x in a year, per Salesforce. But 65% of service leaders think customers fully trust AI, while only 44% of consumers actually do. Here's what closes that gap.
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AI Agents for Sales Teams: Where the Time Savings Actually Show Up
Salesforce's 2026 State of Sales report surveyed over 4,000 sellers and found top performers are 1.7x more likely to use AI agents for prospecting, with agents expected to cut research time by 34% and drafting time by 36%.
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The Right Way to Automate LinkedIn Outreach With AI Agents in 2026
LinkedIn explicitly bans bots and scraping tools under its User Agreement, and 2026 enforcement data shows restriction rates climbing fast. Here's what a compliant AI agent for outreach actually looks like versus the automation that gets accounts banned.
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The Data Behind Why Big AI Agent Deals Go Hybrid, Not Off-the-Shelf
Anthropic's 2026 State of AI Agents Report found 47% of enterprises now blend off-the-shelf agents with custom builds. MIT and Caylent data explain why: internal-only builds fail twice as often, and 98% of buyers have hard conditions before an agent touches production.
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